we want you to be completely satisfied with your purchase. Our Return & Refund Policy is designed to ensure a smooth and hassle-free experience for our customers.
1. Returns:
1.1 Eligibility:
- To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging. & You’ll also need the receipt or proof of purchase.
- Returns must be initiated within 7 days from the date of delivery.
- To start a return, you can contact us at : support@zayanshoppingindia.in will Check your order Its delivery from witch warehouse
- If your return is accepted, we’ll send you a return shipping label with return address & instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can Requast Return or Exchange within 7 days only for Product like Wrong Product or Size, Models, or Damaged or Deffected Products , Customer Must Attache Photos & videos of Damaged products we are not accept retern without valid reason
Returnable Conditions
We accept returns only under the following circumstances:
- Damaged Products: If you receive a damaged or defective item, please contact us immediately for assistance.
- Print Issues: In the rare event that there is a printing error or quality issue with the design of the garment, we will gladly accept returns or exchanges.
- Size Mismatch from Our Side: If the size you receive does not match the size you ordered as per our size chart, we will arrange for a return or exchange.
More Info Read our Shipping & Delivery Policy > https://zayanshoppingindia.in/shipping-policy/
You can always contact us for any return question at : support@zayanshoppingindia.in
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards. Please Check Product Description its Returnable or non returnable then make payment
Exchanges:
Process:
- To initiate an exchange, please contact our Customer Support team at support@zayanshoppingindia.in with your order number and details about the issue.
- Our team will provide you with an exchange authorization and instructions on how to proceed.
- Once your exchange is approved, we will process the replacement and provide you with the new tracking details.
3. Conditions for Returns
- Items must be in new, unworn, and unwashed condition.
- Original tags and packaging must be intact.
- Personalized or customized items are not eligible for return or exchange unless there is a manufacturing defect.
4. Return Shipping:
- We are responsible for return shipping costs, it will be proceed from our end. Customers just need to pack the return product in original packing with bill. Our delivery agent will come and collect the item from customer’s origin address.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@zayanshoppingindia.in